IT – Account Manager

You will work closely with our CBO and cross-functionally to establish and maintain a long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing Customers and actively seek new sales profitable opportunities to meet customer’s needs.

 

Main responsibilities

 

• Generate sales opportunities to achieve short and long-term revenue and profit growth;

• Market research and identification of new business opportunities;

• Develop and execute sales strategy for the assigned portfolio and set sales targets and specific performance metrics;

• Develop and maintain an understanding of the field's concepts, practices and procedures in IT infrastructure, software development and services implementation space;

• Engage customers at all level to develop long term business relationship;

• Take active lead to engage internal teams in customer engagement, by liaising between customers and internal teams to ensure the timely and successful delivery of our solutions according to customer needs;

• Responsible for proposal creation and delivery;

• Promote company products/services that maximize customer satisfaction;

• Communicate with clients at a senior level to resolve issues and inquiries;

• Generate innovative ideas to support customers and boost brand awareness;

• Use client feedback to improve customer experience;

• Report on sales results on a regular basis and suggest improvements;

• Follow-up of solutions implemented in the customers, guaranteeing the satisfaction of the customers;

 

Experience and Skill Requirements

 

• Bachelor’s degree in Business Administration, Marketing, Sales, Informatics Engineering, Software Engineering or a related field. Master’s degree preferred;

• Strong experience in in the field or in a related area;

• Strong experience in managing sales pipeline;

• Familiarity with sales performance metrics;

• Strong experience in selling with partners and enterprise customers;

• Strong interpersonal, communication (verbal and written) and negation skills including ability to persuasively deliver presentations to key stakeholders at all levels of an organization, including executive and C-level;

• Puts the customer experience first, challenges the status quo, intellectually curious with a solution-oriented attitude;

• Excellent analytical and problem-solving skills in combination with technical savvy to make good decisions in a dynamic environment;

• Good written and spoken language skills in English (B2).

 

What do we offer:

 

• Integration into a dynamic, innovative team within a challenging technological environment;

• Development competences through training and participation in innovative projects (national and international);

• Compensation package according demonstrated experience and skills.

 

How to apply:

Send us your CV with the subject:

IT – Account Manager - 2019_CYAM1

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