Service Assurance Platform

While there are many horizontally focused monitoring solutions which allow to extensively monitor specific layers of an IT solution (networking, computing, databases), Customers are still lacking a solution which allows them to have an end-to-end view of the service their are proposing to their customers.


Cycloid Primer fills the gap. Primer is a service assurance platform focused on vertical integration for specific application.

It allows in one pane of glass to monitor the complex workflows involved in the delivery of a service to the end user and then to drill down into individual process and layer that make each step of the workflow. With Primer, the service provider can confidently know if not, to rapidly drill down and make a root cause analysis of the underlying issue.


Primer was specially designed from start for the world of Big Data and handles specially well situations where massive amount of Data is generated and analyzed.

CYCLOID Technology and Consulting, Lda.

+351 215 878 590  //

  Av. Conde Valbom, 30 - 4º Andar, 1050-068 Lisboa, Portugal

  Newbury Oxford House, 12 - 20 Oxford Street, Newbury, RJ14 1JB, UK

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+351 215 878 590